Contact Us

This Contact Us page gives Yfbdr mouse-pad customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, Australian Business Number (ABN), and Australian Company Number (ACN).

OUR IDENTITY

Legal Business Name: PASA LIVINGS PTY LTD
Store Name: Yfbdr
Physical Business Address: Catherine Field, NSW 2557, Australia
ABN: 34 697 277 133
ACN: 697 277 133

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@yfbdr.shop
Business Phone Number: +61 420 266 004

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition. For a mouse-pad question, include the ordered SKU and note whether it concerns material, dimensions, thickness, edge, slots, accessory rail, glass face, feet, panels, fold lines, strap, snap, care guidance, delivery condition, or a missing component. Do not track a mouse on, clean, soak, sharply crease, scratch, fold outside intended lines, or otherwise use the item while a return or damage review is pending.